General Dentist as a Clinical Training & Support Executive

Responsibilities:

• Query Resolution:
• Address and resolve modification queries promptly.
• Achieve maximum resolution individually, consulting with team members, sales and cross functional collaboration.
• Case Assessment:
• Independently assess daily case evaluations with minimal setup team involvement.
• Ensure accurate clinical reviews and adherence to treatment protocols.
• Collaboration:
• Collaborate with the Quality and Setup teams by participating in at least two quality review meetings per month.
• Communicate feedback from treating doctors and highlight any operational issues for continuous improvement.
• Doctor Satisfaction:
• Build strong relationships with client doctors to maintain trust and confidence in the company’s services.
• Training and Development:
• Conduct two to three training sessions monthly to educate Support and CSR teams on clinical protocols, aligner usage, and common case resolutions.
• Stay updated on advancements in orthodontics and aligner technology to share knowledge with internal teams.

Requirements:

• Education: Bachelor’s Degree (BDS)

Market competitive salary