Customer Service Representative

Join our customer-facing unit as a highly motivated 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞. This target-driven role is central to our success, where you will be instrumental in generating sales, adeptly handling customer inquiries via inbound and outbound calls, disseminating vital product information, and fostering lasting client relationships. Your commitment to outstanding customer satisfaction will directly contribute to our growth.

Responsibilities:

• Improve lead conversion rate. (leads from social media pages, Website, WhatsApp, and BTL activities).
• Address and resolve customer complaints and issues effectively.
• Manage inbound & outbound calls.
• Conduct follow-up calls or emails to ensure customer satisfaction.

Requirements:

Good communication skills

Must have call center experience

Market competitive salary & Commission